Build the Kind of Organization You Want to Be Known For…
Create Loyalty, Engagement, Productivity - and Retention!
What is The Healthy Workplace Training Academy?
The Healthy Workplace Training Academy is a suite of virtual and in person training courses and coaching services designed to help leadership teams and employees understand communication, conflict, mediation skills, organizational culture and the dynamics of healthy vs unhealthy workplaces. We want to help forward thinking leaders develop the skills needed to be able to create healthy workplaces, where people love to come to work.
Discover how the organizational culture from yesterday affects your organization TODAY – and how to keep the good stuff and get rid of the baggage!
Explore how priorities and intentions influence behaviour and the choices people make – and learn how to turn that from a problem into a competitive edge!
Master the ability to build a team with the range of natural abilities you need to create a strong, robust, and flexible organization that can adapt to changing conditions when needed!
Learn the skills to recognize the warning signs, defuse conflicts before they escalate, and minimize the risk of grievances/complaints. Know when expert conflict mgmt. help is needed – sooner before things escalate out of control.
Explore the range of options for building capacity in your employees so that conflicts and tensions are turned into assets, not liabilities!
Training & Coaching Programs
The Healthy Workplace Training Academy - Program List:
All programs can be delivered as virtual live instructor-led or in-person programs.
The Accidental Mediator Professional Certificate Program™:
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- Module 1: Communicating Effectively to Reduce Conflict™ - Even in Stressful, High Stakes Situations! Learn how to get your message across effectively without adding fuel to the fire! Understand yourself and others including what is important to them, and how to work with their priorities and approaches and yours in a collaborative way.
NOTE: This course is a pre-requisite for all other courses in this program.
- Module 1: Communicating Effectively to Reduce Conflict™ - Even in Stressful, High Stakes Situations! Learn how to get your message across effectively without adding fuel to the fire! Understand yourself and others including what is important to them, and how to work with their priorities and approaches and yours in a collaborative way.
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- Module 2: Understanding What's Really Fuelling the Conflicts™ - Reading and Navigating the Dynamics Behind the Conflicts You're Seeing. Understand the multiple traps that are often missed - and that can cause conflict to escalate. Join us to learn how to recognize those traps and defuse them before things get out of hand.
Note: This course is a pre-requisite for the Module 3 Mediation Skills for Accidental Mediators course.
- Module 2: Understanding What's Really Fuelling the Conflicts™ - Reading and Navigating the Dynamics Behind the Conflicts You're Seeing. Understand the multiple traps that are often missed - and that can cause conflict to escalate. Join us to learn how to recognize those traps and defuse them before things get out of hand.
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- Module 3: Mediation Skills for Accidental Mediators™ - This course is designed to help you to De-Escalate, Defuse and Resolve Problematic Conflicts between others - before you need to hire professionals. Learn the basic defusing, de-escalation and mediation skills and strategies that mediators use to help resolve tough conflicts.
This program can be adapted to a Professional Level Basic Mediation Certificate Program.
Please Contact Ruth to discuss your needs and objectives.
The Not-So-Fine Print:
- All courses can be adapted to all levels in the organization!
- Some courses have pre-requisites - please check the course descriptions.
- We also create Custom designed courses to fit your needs and the needs of your teams.
- If you realize that your specific situation requires a more hands on approach (consulting, mediation, Partnered Workplace Renewal Process™ or our Professional Workplace Interaction Coaching Program (designed to help address potentially serious issues around professionalism and problematic interactions in your team), please reach out to discuss your specific needs.
Please Contact Ruth to discuss.
Leadership / Management Courses:
Includes the 5 x 2hour course sessions, and individual coaching session(s) plus group coaching, - personally taught by Ruth!
Exercises and Implementation Guide
Ask us about our Dedicated courses for your Leadership team! (Group rates may apply)
- Customize aspects of the content to fit your specific situation!
- Be able to discuss your unique challenges in a confidential environment.
- More flexibility in scheduling to accommodate your operational requirements.
- Sign up your whole team and SAVE!
BUY THE FULL PROGRAM and SAVE when you pay for all 3 courses offered as part of any Program under The Healthy Workplace Academy!
ASK US HOW!
Employee Level / Individual courses:
- Includes 5 x 90 min interacctive live, instructor led, virtual sessions - taught by Ruth
- Practical exercises and Implementation Guide.
- Content is similar to the Leadership Level Courses and designed to work together to provide your full team with complementary knowledge and skills
- Sign up your whole staff and SAVE!
- Some limited Scholarships are available (criteria apply)
BUY THE FULL PROGRAM and SAVE when you pay for all Modules offered as part of any Program under The Healthy Workplace Training Academy! ASK US HOW!
All courses are subject to applicable taxes.
You will have the opportunity to learn:
Module 1:
- How different priorities and intentions can fuel stress and tension.
- The 6 personalities present in every discussion - and why they matter!
- How communication styles and behaviour change under stress and pressure (both yours and theirs!)
- The power of 'stories' - and how they fuel miscommunication, misunderstanding and discord.
- Strategies to communicate effectively under stress and build engagement rather than conflict.
- Negotiation skills that will help you achieve "Fair / Fair" outcomes.
Complete this program as a pre-requisite for The Accidental Mediator™ and other Healthy Workplace Academy Certificate programs!
NOTE : An employee version of this program is also available for staff / individuals. Package pricing is available.
NOTE 2: Dedicated courses can be customized to fit the specific needs of your leadership team including content, scheduling, coaching etc.
Our Mission is to provide you with practical relevant knowledge and skills that will help you
Communicate Effectively in Tough Situations!
Upcoming Masterclasses, Coaching and Training Programs:
- Upcoming Masterclass - Resolving Impossible Conflicts! - Finding Workable Solutions Your Whole Team Can Accept!™
Contact Ruth for upcoming dates!
- Are you an employer or leader who recognizes that some conflicts land on your desk over and over again?
- Does it seem that some of these issues resist all efforts to resolve them?
- Or perhaps it seems a solution has been reached - but it falls apart, doesn't 'stick' and it's back on your desk again?
- Do these issues create polarization and tension within your team?
- Is that polarization disrupting productivity and creating 'camps' within your team?
Your Mission - should you choose to accept it, is to provide you and your leadership/management team with the knowledge and skills to better understand and manage conflicts that have NO solution... but they still need to be managed!
Call Ruth to discuss how this could help your team.
What's Included
90 minute virtual interactive session taught by Ruth
Initial tools and strategies to identify the unresolveable conflicts in YOUR organization
The opportunity to discuss your personal situation in a 30 min Discovery Call with Ruth
2. Upcoming Masterclass - Tales from the Bar Stool: The Power of Stories!™
Contact Ruth for upcoming dates!
- Does conflict affect you personally? - At home? At work? In your community?
- Do these conflicts create stress in your life?
- What stories do you tell yourself about what you're going through?
What's included:
- 90 minute virtual instructor led session - taught by Ruth
- Initial tools and strategies to identify the stories in your conflicts that may be impacting your ability to resolve them.
Call Ruth to discuss how this could help you and your team.
For Employers and Decision-Makers
Imagine just 8 weeks from now having a management team that knows how to recognize when tension and friction are escalating and can confidently use their personalized Communication and Conflict Reduction Plans strategies to manage the majority of inevitable discords and disputes that come up within your team. And that same team will possess the wisdom to know when professional help is needed and get it sooner.
This all adds up to enhanced, loyalty, engagement, productivity and retention for your organization!
For Employees and Individuals
Imagine that after 2 courses, your employees are able to recognize:
- How miscommunication and different approaches can fuel tensions and conflicts
- How their communication style may conflict with others
- The traps that can create conflict
And that they have the skills and knowledge to:
- Employ effective and practical steps to find solutions to the issue or agree on a means to manage the situation.
- Get additional help before things get out of control.