Build the Kind of Organization You Want to Be Known For…
Create Loyalty, Engagement, Productivity - and Retention!
What is The Healthy Workplace Training Academy?
The Healthy Workplace Training Academy is a suite of virtual and in person training courses and coaching services designed to help leadership teams and employees understand communication, conflict, mediation skills, organizational culture and the dynamics of healthy vs unhealthy workplaces. We want to help forward thinking leaders develop the skills needed to be able to create healthy workplaces, where people love to come to work.
Discover how the organizational culture from yesterday affects your organization TODAY – and how to keep the good stuff and get rid of the baggage!
Explore how priorities and intentions influence behaviour and the choices people make – and learn how to turn that from a problem into a competitive edge!
Master the ability to build a team with the range of natural abilities you need to create a strong, robust, and flexible organization that can adapt to changing conditions when needed!
Learn the skills to recognize the warning signs, defuse conflicts before they escalate, and minimize the risk of grievances/complaints. Know when expert conflict mgmt. help is needed – sooner before things escalate out of control.
Explore the range of options for building capacity in your employees so that conflicts and tensions are turned into assets, not liabilities!
Training & Coaching Programs
The Healthy Workplace Training Academy - Program List:
Leadership / Management Courses:
Introductory price for each Leadership Level course = $2997.00 CDN + HST
Includes the 5 x 2hour course sessions, and individual coaching session(s) plus group coaching, exercises and workbook - personally taught by Ruth!
Ask us about our Dedicated courses for your Leadership team! (Group rates may apply)
- Customize aspects of the content to fit your specific situation!
- Be able to discuss your unique challenges in a confidential environment.
- More flexibility in scheduling to accommodate your operational requirements.
- Sign up your whole team and SAVE!
BUY THE FULL PROGRAM and SAVE when you pay for all 3 courses offered as part of any Program under The Healthy Workplace Academy!
ASK US HOW!
Employee Level / Individual courses:
Introductory price for each Employee / Individual Level course
$997.00 CDN / person / course (group rates may apply)
- Includes 5 x 90 min interacctive live, instructor led, virtual sessions, practical exercises and workbook.
- Content is similar to the Leadership Level Courses and designed to work together to provide your full team with complementary knowledge and skills
- Sign up your whole staff and SAVE!
- Some limited Scholarships are available (criteria apply)
BUY THE FULL PROGRAM and SAVE when you pay for all Modules offered as part of any Program under The Healthy Workplace Training Academy! ASK US HOW!
All courses are subject to applicable taxes.
All programs can be delivered as virtual live instructor-led or in-person programs.
The Accidental Mediator Masterclass Certificate Program™:
-
- Module 1: Communicating Effectively to Reduce Conflict™ - Even in Stressful, High Stakes Situations! Learn how to get your message across effectively without adding fuel to the fire! Understand yourself and others including what is important to them, and how to work with their priorities and approaches and yours in a collaborative way.
NOTE: This course is a pre-requisite for all other courses in this program.
- Module 1: Communicating Effectively to Reduce Conflict™ - Even in Stressful, High Stakes Situations! Learn how to get your message across effectively without adding fuel to the fire! Understand yourself and others including what is important to them, and how to work with their priorities and approaches and yours in a collaborative way.
-
- Module 2: Understanding What's Really Fuelling the Conflicts™ - Reading and Navigating the Dynamics Behind the Conflicts You're Seeing. Understand the multiple traps that are often missed - and that can cause conflict to escalate. Join us to learn how to recognize those traps and defuse them before things get out of hand.
Note: This course is a pre-requisite for the Module 3 Mediation Skills for Accidental Mediators course.
- Module 2: Understanding What's Really Fuelling the Conflicts™ - Reading and Navigating the Dynamics Behind the Conflicts You're Seeing. Understand the multiple traps that are often missed - and that can cause conflict to escalate. Join us to learn how to recognize those traps and defuse them before things get out of hand.
-
- Module 3: Mediation Skills for Accidental Mediators™ - This course is designed to help you to De-Escalate, Defuse and Resolve Problematic Conflicts between others - before you need to hire professionals. Learn the basic defusing, de-escalation and mediation skills and strategies that mediators use to help resolve tough conflicts.
This program can be adapted to a Professional Level Basic Mediation Certificate Program.
Please Contact Ruth to discuss your needs and objectives.
The Art & Science of Understanding Organizations Masterclass Certificate Program™:
Note: The Certificate for this Program is based on successful completion of 3 courses out of 4 offered.
- Module 1: Navigating the Complexity of Your Organization - Understanding Your 'Systems Dynamics'™ - How Organizational Culture and Historical Patterns Affect the Current Reality of Your Organization. Explore straightforward ways to identify and address what happened before you got there! Learn how to leverage this knowledge to build synergy in your organization!
This course is a pre-requisite for Modules 2, 3 and 4 in this program.
For the Certificate Program - choose 2 of the following 3 courses:
- Module 2: Creating Healthy Inclusive Workplace Cultures That WORK!™ - Create, Build and Sustain Healthy, Psycologically Safe Workplaces! Teams are most successful when they can focus on the work they are paid to do and not on the drama going on around them. Assess what is happening in your organization that can lead to disruption, tension, conflict, harassment, discrimination and Human Rights complaints and grievances. Explore how to build a productive culture that is diverse, inclusive, equitable and focused on getting the job done effectively with everyone on board!
- Module 3: The Art of Being The Leader People Don't Want to Quit™ - Who You Are As a Leader Can Increase Loyalty and Retention! As a leader you impact your organization and your team(s) in ways you may not realize. How can you refine and enhance your leadership skills to build stronger teams while still doing the job you need to do? Without losing yourself in the process? Join us to explore these challenges and more!
This course has a strong coaching component to help you as a leader zero in on your own leadership style and strategies to help increase credibility, engagement, recruitment and retention of the top talent you don't want to lose.
- Module 4: Building Team Engagement and Commitment in a Changing (maybe Hybrid) Work World!™ - The World of Work Has Changed - A Facilitated and Frank Discussion of Today's Post-Pandemic Issues and Strategies That Can Help on topics such as:
- Hybrid work places - how to make them work
- Changing expectations and entitlements
- Productivity challenges
- Supervising Remote workers
- Engagement and Retention
- And more...
- Hybrid work places - how to make them work
In addition to the training content, participants will have the opportunity to raise issues of concern to them for group discussion and strategizing. Guest speakers, coaches and panels may be included for some topics.
The Not-So-Fine Print:
- All courses can be adapted to all levels in the organization!
- Some courses have pre-requisites - please check the course descriptions.
- We also create Custom designed courses to fit your needs and the needs of your teams.
- If you realize that your specific situation requires a more hands on approach (consulting, mediation, Partnered Workplace Renewal Process™ or our Professional Workplace Interaction Coaching Program (designed to help address potentially serious issues around professionalism and problematic interactions in your team), please reach out to discuss your specific needs.
Please Contact Ruth to discuss.
Upcoming Coaching and Training Programs:
Communicating Effectively to Reduce Conflict - Even in Stressful, High Stakes Situations!™
Next open enrollment session starting March 2024!
- Are you an employer or leader who recognizes that unresolved misunderstandings and discord within a team can result in escalating friction, mistrust and even hostility?
- Do cases of miscommunication or misinterpretation of others' messaging, priorities and intentions (including yours), result in people becoming "unnecessary adversaries"?
- Do you struggle to effectively get your message across without adding fuel to the fire?
- When the stakes are high, have differences of opinion and resistance left you wondering if your message got through?
Your Mission - should you choose to accept it, is to provide you and your leadership/management team with the knowledge and skills to better understand and manage communication, messaging and relationships within the team so less conflict lands on your desk!
NOTE : An employee version of this program is also available for staff / individuals. Package pricing is available.
NOTE 2: Dedicated courses can be customized to fit the specific needs of your leadership team including content, scheduling, coaching etc.
Call Ruth to discuss how this could help your team.
What's Included
5 Instructor led 2 hour virtual interactive trainings
PLUS 2 laser-focused 90 minute individual virtual coaching sessions
Create your Personalized Communication Blueprint™ including key implementation strategies for day-to-day use and for navigating tough, high stakes conversations.
You will have the opportunity to learn:
- How different priorities and intentions can fuel stress and tension.
- The 6 personalities present in every discussion - and why they matter!
- How communication styles and behaviour change under stress and pressure (both yours and theirs!)
- The power of 'stories' - and how they fuel miscommunication, misunderstanding and discord.
- Strategies to communicate effectively under stress and build engagement rather than conflict.
- Negotiation skills that will help you achieve "Fair / Fair" outcomes.
Complete this program as a pre-requisite for The Accidental Mediator™ and other Healthy Workplace Academy Certificate programs!
Our Mission is to provide you with practical relevant knowledge and skills that will help you
Communicate Effectively in Tough Situations!
For Employers and Decision-Managers
Imagine just 8 weeks from now having a management team that knows how to recognize when tension and friction are escalating and can confidently use their personalized Communication and Conflict Reduction Plans strategies to manage the majority of inevitable discords and disputes that come up within your team. And that same team will possess the wisdom to know when professional help is needed and get it sooner.
This all adds up to enhanced, loyalty, engagement, productivity and retention for your organization!
For Employees and Individuals
Imagine that after 2 courses, your employees are able to recognize:
- How miscommunication and different approaches can fuel tensions and conflicts
- How their communication style may conflict with others
- The traps that can create conflict
And that they have the skills and knowledge to:
- Employ effective and practical steps to find solutions to the issue or agree on a means to manage the situation.
- Get additional help before things get out of control.